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Featured Speakers

Amit Vig

Amit Vig
Corporate Vice President sales

Max Life Insurance Company Limited
Shantanu Garg

Shantanu Garg
Head - Consumer Insights & Engagement, CRM, IPM | Customer Centricity

Grasim Industries Limited
Rajdeep Charan

Rajdeep Charan
Head CRM & Customer Experience

Eureka Forbes
Sandeep Jha

Sandeep Jha
Vice President, Head - CRM

Kalpataru Limited
Uddalak Chatterjee

Uddalak Chatterjee
Sr. Vice President and Head -Branch Operations

Bajaj Allianz Life Insurance Co. Ltd
Sanjay Mehrotra

Sanjay Mehrotra
National head (Sales Marketing & CRM )

Larsen & Toubro
Rakesh Gupta

Rakesh Gupta
Head-Customer Services

Panasonic Life Solutions India Pvt. Ltd
GPJ Gupta

GPJ Gupta
President – HO Support – BSG

Kotak Mahindra Bank
Raana Chatterjee

Raana Chatterjee
Vice President & National Sales Head - BFSI

Paytm
Sourabh Agrawal

Sourabh Agrawal
Senior Vice President - Sales & Marketing

Lupin Ltd
Venkatesh Kidambi

Venkatesh Kidambi
Global Head Digital Marketing Platform & CRM

Kimberly-Clark
Aveek Chaudhuri

Aveek Chaudhuri
Head - New Digital Business & Platform Ecosystem, Portfolio & Analytics

HDFC Bank
Manoj Agarwal

Manoj Agarwal
Head Customer Experience

Byjus
Palash Swarup

Palash Swarup
Director of Sales

Hyatt Hotels Corporation
Abhijit Bhattacherjee

Abhijit Bhattacherjee
Global Head PreSales & Solutions - Leading CRM/CX/CXM Technologies

Tata Consultancy Services
Vishal P. Shirke

Vishal P. Shirke
Vice President - CRM Product Head

IIFL
Hari Shankar Mishra

Hari Shankar Mishra
Sr. Vice President - Customer Experience

Future Generali India Insurance Company Limited
Subba Rao Bhairavabhatla

Subba Rao Bhairavabhatla
Head of Solutions and Transitions

Teleperformance India
Amitabh Khanna

Amitabh Khanna
Head Customer Delivery South Asia

Mastercard
Dr. Biswajit Rath

Dr. Biswajit Rath
Head Analytics, CRM & Digital

Raymond Ltd
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